II. GLOBAL CONFERENCE
ON
ENGINEERING AND TECHNOLOGY MANAGEMENT
GCETM 2015

Dr. Victoria Jordan specializes in systems management, applied statistics and quality improvement. As the Executive Director of Strategic Management and Systems Engineering at M.D. Anderson Cancer Center, she currently leads Quality/Systems Engineering, Strategic Planning and Management, and Clinical Informatics within the Office of Performance Improvement. Quality/Systems Engineering provides expertise to the organization in process and system improvement by applying quality tools and methodologies that support safety, timeliness, effectiveness, efficiency, equity, and patient-centeredness. Through Clinical Informatics, her area provides accurate and timely process and outcomes data (internal and comparative) to process owners in support of the needs of the EVP of Clinical Operations, the EVP of Research, and Division Heads. In her Strategic Planning and Management role, Dr. Jordan facilitates the development and implementation of the institution’s strategic plan with the Executive Committee.

In addition to her position at MD Anderson, Dr. Jordan serves as the Chancellor’s Health Fellow for Systems Engineering across the University of Texas System, coordinating and promoting the use of Systems Engineering in health care institutions in collaboration with the Engineering and Business Schools within the University of Texas System.

Dr. Jordan’s research interests include statistical quality control, Six Sigma, process optimization, mathematical simulation of patient flow, and applied statistics. She is the co-author of a McGraw-Hill textbook, Design of Experiments in Quality Engineering, author of several peer reviewed articles, and has served as an Adjunct Professor in Industrial Engineering at the University of Houston and as an Instructor in Industrial and Systems Engineering and Assistant Professor in Statistics at Auburn University. Dr. Jordan also holds appointments as a Research Fellow at the University of Texas Red McCombs College of Business, on the Industry Advisory Board for the University of Houston Industrial Engineering department, and on the Alumni Council for the Auburn University Industrial and Systems Engineering department.

Dr. Jordan received her Ph.D. from Auburn University in Industrial and Systems Engineering with an emphasis in applied statistics. She holds an M.B.A. from the Ohio State University, an M.S. in Industrial and Systems Engineering from Auburn University, and a B.S. from the University of Kentucky in Statistics, with minors in Computer Science and Mathematics. Dr. Jordan is a senior member of the American Society for Quality, and a member of the American Statistical Association and a Fellow of the Institute of Industrial Engineers. She is a Six Sigma Master Black Belt (certified by ASQ and BMGi) and has over 30 years of experience providing management and statistical consulting in manufacturing, service, and heath care organizations.